Subscription & Cancellation Policy

1. Starting a subscription

Select a BuildFlow-CM plan and complete checkout to begin paid access, subject to successful payment. The plan, price, billing cadence, and included features shown at checkout form part of your subscription.

2. Subscription charges

Subscription fees are billed in advance on the billing cycle shown at checkout, plus applicable taxes. Prices, plan limits, and included features are disclosed at purchase and may change for a future billing period after reasonable notice.

3. Cancellation

You may cancel through the account billing controls or by contacting support@buildflowcm.com. Cancellation takes effect at the end of the current paid billing period unless applicable law requires otherwise. Cancel before the next renewal date to avoid the next recurring charge.

4. Refunds

Payments are non-refundable except where required by law. We do not provide refunds or credits for partial billing periods, unused time, plan downgrades, or failure to cancel before a renewal, unless required by applicable law.

5. Failed payments and plan changes

We may retry a failed payment, suspend paid features, or terminate access after reasonable notice. Upgrades may take effect immediately and downgrades generally take effect at the next renewal. Any checkout-specific terms displayed when you order form part of this policy.

6. Payment processor

Payments may be processed by Stripe or another payment provider. BuildFlow-CM generally does not receive or store full card numbers. Payment-provider terms and privacy practices also apply.